How is Gilsulate packaged?
Gilsulate 500XR is packaged in 1 cubic foot, 40 pound bags or 60 cubic foot, 2,400 pound bags. 1 cubic foot bags are packaged 60 per pallet.

Can we order a partial pallet of Gilsulate 500XR?
Yes, partial pallets are available. However, a pallet charge may be applied to these orders.

Can unused Gilsulate be returned for credit?
Unused Gilsulate may be returned to the factory for credit, subject to inspection and acceptance by Gilsulate International (opened/damaged bags can not be returned). Returned material is subject to restocking fees.

Can empty bags and pallets be returned for credit?
No.

How energy efficient is a Gilsulate system?
The standard design for Gilsulate 500XR systems target a 78 to 82% thermal efficiency – far more efficient than typical pre-insulated systems. GII offers heat transfer calculations and can design customized systems to achieve even higher thermal efficiencies.

How does the cost of a Gilsulate system compare with others on the market?
Gilsulate systems are typically much more economical than other types of systems. This is particularly true in multi-pipe installations when all pipes can be insulated and protected in one insulation envelope.

Is there a concern that Gilsulate will settle under the backfill?
No, Gilsulate is consolidated in the trench and will support the backfill without settlement. Envelope dimensions are not affected by the backfill.

What health concerns are there with Gilsulate.
Gilsulate is an extremely safe product to use. The primary health concern is for individuals with pre-existing respiratory problems that may be aggravated by exposure to excessive amounts of nuisance dust. Gilsulate is a dry, powder-like material and dust may be generated during the installation process. As such, the use of a dust mask is suggested during installation.